We understand that sometimes things don’t go as planned — life happens! If you realize that you won’t be able to meet the Guaranteed Delivery date for a commission, don’t worry. You can easily request an extension directly from your commission details. Here’s how to handle it:
-
Go to Your Commission Details
- Navigate to the specific commission from your dashboard.
-
Scroll to the Guaranteed Delivery Date Section
- You’ll see the current guaranteed delivery date listed there.
-
Press 'Request Extension'
- A pop-up will appear where you can select a new delivery date and provide a reason for the extension.
-
Write a Reason
- Be honest and professional when explaining why you need more time. For example:
- "I need extra time to make adjustments based on your feedback."
- "I’ve run into unexpected delays but want to make sure you receive the highest-quality work."
- Be honest and professional when explaining why you need more time. For example:
-
Submit Your Request
- Once submitted, the client will receive a notification with your request.
What Happens Next?
- The client will have the option to approve or reject your extension request.
- If the client approves it, the new delivery date will automatically update in the commission details.
- If the client rejects the request, you’ll need to work toward completing the commission by the original guaranteed delivery date or communicate further with the client to find a solution.
Why It’s Important to Communicate Early
Requesting an extension as soon as you know you need more time helps maintain trust and transparency with your client. Open communication shows professionalism and helps ensure a positive experience for both you and the client.
Need Help?
If you have any questions or need assistance with requesting an extension, our support team is here to help! Please do not hesitate to reach out to us at hello@commissions.gg.